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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:The role of organisational development as a concept in South African public institutions: the role of the departmental training officer
Authors:Hilliard, Victor G.
Kemp, Norman D.
Periodical:Politeia: Journal for Political Science and Public Administration
Geographic term:South Africa
Subjects:civil service
civil service reform
Abstract:Besides death and taxes, the other reality that managers can be relatively certain of is that they will have to manage change. A number of formalized techniques for changing and developing people exist. One of these techniques comprises the process of organizational development (OD). The essence of OD is, at its most basic level, the management of change. South Africa has been in a transitional phase for the past number of years and not only has a new ruling party taken over, but the public service has been transformed through affirmative action. The employee profile of the public service should approximate the demographic profile in the country. With change come challenges to manage that change effectively so that standards do not drop. It is here that OD becomes essential as to ensure organizational efficiency and effectiveness. This article illustrates how OD can be implemented in the public service. A short explanation of business process reengineering is also given to explain the linkages between the two techniques. Bibliogr., sum.