Abstract: | Lesotho Mounted Police Service has been progressively faced with extensive demands for the provision of efficient quality service. Increasingly, these demands have been exacerbated by extensive political influence by different regimes since the establishment of this institution in 1872. The demise of colonialism and the dawn of independence in Lesotho in 1966 brought fundamental changes in policing. The country's return to democracy in 1993 placed further demands on the police such as accountability, efficiency and effectiveness in delivering quality service, transparent oriented results and democratic policing. These influences meant that there is a dire need for internal and external appraisal in relation to employees' performance and public participation in policing. The author speculates that changing social values, the changing face of crime, the drive for efficiency and the new management strategy prompted political influences. Bibliogr., sum. [Journal abstract] |