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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:'n Organisasiediagnose van die doeltreffendheid van 'n menslike hulpbrondepartement binne 'n groot stedelike munisipaliteit
Authors:Bester, Coen
Pienaar, Cobus
Periodical:Tydskrif vir geesteswetenskappe
Geographic term:South Africa
Subjects:municipal government
personnel management
Abstract:In South Africa, many organizations, notably organizations that are rendering services, are accused of being ineffective. Especially municipalities are singled out in this regard. Human Resources Departments in municipalities are playing an important role in supporting the other departments to perform effectively. Therefore, this study aimed to determine the effectiveness of a human resources department within a big urban municipality in the Free State Province by means of an organizational diagnosis. Weisbord's theoretical organization model was used for the study. This model makes provision for six components that could be regarded as indicators of organizational effectiveness, namely leadership, purposes, structure, rewards, helpful mechanisms and relationships. A seventh component, attitudes, was added. The respondents expressed neutral views regarding six of the seven indicators. This could be interpreted as a lack of commitment and enthusiasm to achieve objectives. It could also be interpreted as an unwillingness to criticize the status quo due to different reasons. This could impact negatively on job satisfaction and productivity. Bibliogr., sum. in Afrikaans and English, text in Afrikaans. [ASC Leiden abstract]