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Periodical article | Leiden University catalogue | WorldCat |
Title: | Management perceptions of internet-based banking services in Nigerian commercial banks |
Authors: | Popoola, S.O. Haliso, Yacob |
Year: | 2010 |
Periodical: | African Research and Documentation (ISSN 0305-862X) |
Issue: | 112 |
Pages: | 37-52 |
Language: | English |
Geographic term: | Nigeria |
Subjects: | commercial banks Internet managers attitudes |
Abstract: | This study investigates management perceptions of internet-based banking services with special reference to commercial banks in Nigeria. A random sample of 36 banks was selected out of the 51 commercial banks that were found to have good financial health. A self-developed instrument called Management Perceptions of Internet-Based Banking Services scale was used for data gathering among 300 respondents. The results indicate a significant difference between male and female management perceptions; management had significant positive rather than negative perceptions of internet-based banking services; and there was a significant difference between strategic and tactical management perceptions of internet-based banking services. Age, work experience, management cadre and computer experience/training strongly influenced the perceptions of internet-based banking services. Bibliogr., sum. [Journal abstract, edited] |