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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:Job satisfaction at SAPREF (South African Petroleum Refinery)
Author:Byukusenge, EugénieISNI
Year:2010
Periodical:Rwanda journal, Series B, Social sciences
Volume:19
Pages:56-65
Language:English
Geographic term:South Africa
Subjects:job satisfaction
petroleum refineries
Abstract:This research assessed the utility of Herzberg's Two-Factor Theory in explaining employee job satisfaction at SAPREF, the South African Petroleum Refinery. More specifically, it identified the factors that have a strong influence on job satisfaction among employees at SAPREF and investigated if there is a difference in job satisfaction among various grades, ages and genders of employees. A self-administered questionnaire was used to collect data. Data analysis techniques such as multiple regression analysis were used to identify the factors that have a strong influence on job satisfaction and the Chi-Square test helped to see if there is a difference in job satisfaction among various grades, genders and ages of employees. The research results indicate that the top factors that led to employee job satisfaction were working conditions, interpersonal relations, recognition, advancement and growth, achievement and company and administrative policies. It was also found that employees at SAPREF, in general, do not differ in job satisfaction factors regardless of their position in the company, age and gender. With respect to position in the company, slight significant differences were found in terms of the work itself (repetitive work), responsibility (job well done) and company and administrative policies (participation in the company policies). Concerning age, the significant difference was found in supervision (good method for evaluating individual performance) and salary (sufficient incentives). In the gender category, the only difference was in interpersonal relations (team culture). Bibliogr., sum. [Journal abstract]
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