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Periodical article Periodical article Leiden University catalogue Leiden University catalogue WorldCat catalogue WorldCat
Title:Supervisory styles and workers' behaviour in selected organisations in the greater Accra region of Ghana
Authors:Akuoko, Kofi OseiISNI
Ofori-Dua, KwadwoISNI
Year:2010
Periodical:African Administrative Studies (ISSN 0007-9588)
Issue:75
Pages:135-159
Language:English
Geographic term:Ghana
Subjects:personnel management
work attitudes
Abstract:Effective supervision in any organization requires a supervisory style that elicits a positive reaction from workers and improves workers' behaviour, leading to higher productivity. Under what conditions, and with what set of workers, is a particular supervisory style appropriate? Based on questionnaires administered to 300 respondents, the present study assesses the relationship between supervisory style and workers' behaviour in four organizations in the Greater Accra region of Ghana, two production organizations (M&G Pharmaceutical Ltd and Nexans Kabelmetal Ghana Ltd) and two service organizations (Ghana Tourist Board and Ghana Telecommunication Company). Four supervisory styles were identified: democratic, autocratic, employee-centred and job-centred. A mix of styles was used in the four organizations, with the autocratic and job-centred styles predominantly used in the private (production) organizations. The findings support the hypothesis that an employee-centred style of leadership promotes positive worker behaviour. Bibliogr., sum. [ASC Leiden abstract]
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