The application of the Consumer Protection Act in the South African health care context: concerns and recommendations

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Periodical article

Title:	The application of the Consumer Protection Act in the South African health care context: concerns and recommendations
Author:	Nöthling Slabbert, M.
Year:	2011
Periodical:	The Comparative and International Law Journal of Southern Africa (ISSN 0010-4051)
Volume:	44
Issue:	2
Pages:	168-203
Language:	English
Geographic term:	South Africa
Subjects:	consumer protection legislation health care
Abstract:	The article examines the application of the Consumer Protection Act 68 of 2008 in the health care context of South Africa. Issues specifically considered are the introduction of no-fault liability and how this new development impacts on the health care sector; the impact of broadened consumer rights on medical practice in general, as well as relevant foreign and international law. In this regard, comparable legal provisions in the United States and the European Union are addressed. The article concludes with a discussion of remedies and remedial procedures, including specific recommendations for health care providers and health care establishments to assist in ensuring that the services they deliver are compliant with the Act, based on conclusions drawn from the comparable international examples. Notes, ref., sum. [Journal abstract]