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Title:Reference groups and worker's job satisfaction in selected work organisation in Lagos, Nigeria
Authors:Okafor, Emeka E.
Odulaja, Olaoluwa T.
Periodical:Ibadan journal of the social sciences (ISSN 1597-5207)
Geographic term:Nigeria
job satisfaction
social networks
Abstract:Workers' job satisfaction is vital for the achievement of organisational goals and objectives. Studies on job satisfaction have mostly been limited to examining internal factors within an organisation, and rarely examine the influence of reference group members on workers' job satisfaction. This study was conducted in two purposively selected work organisations in Lagos, Nigeria. Results show that respondents choose their reference members from their relatives, friends, colleagues and boss. Most respondents (60%) reported negative referent members' comments about the respondents' workplace. Most respondents were satisfied with achievement (52. 7%) and recognition (51.2%) which their jobs accorded them, but were dissatisfied with supervision (55.1%), company policies (53.7%) and salaries (64.0%). Most workers selected reference group members in non-factory rather than in the factory system. The feeling of job satisfaction or dissatisfaction among the workers was a function of level of comparison with referent members. Most workers did not change members of their reference group as they progressed in their career. The study concludes that reference group is a major factor in explaining workers' job satisfaction besides internal organisational factors. Bibliogr., notes, sum. [Journal abstract]