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Title:The predicitive influence of emotional intelligence and self efficacy on job tension among male and female workers in the aviation industry
Author:Chovwen, Catherine
Periodical:Ibadan journal of the social sciences (ISSN 1597-5207)
Geographic term:Nigeria
air transport
job satisfaction
working conditions
Abstract:This study was designed to find out the influence of gender, emotional intelligence, and self efficacy on job tension experienced by workers in the aviation industry. Three hundred (300) participants were drawn from the employees of the three selected airline operators in Lagos State, Nigeria, using a convenient sampling technique. Two hypotheses were tested and it was found that emotional intelligence and self efficacy independently and jointly predicted job tension among male and female workers; male workers experiencing less job tension than their female counterparts. This study outcome implies that emotional intelligence and self efficacy are critical in the management of job tension in a precarious work setting and the management of organizations in such an environment should undertake regular assessments and ensure the development of these traits to maximize human potential for an effective work performance. Bibliogr., note, sum. [Journal abstract]